Reset your password

You can reset your Control Center password on the sign-on screen.

  1. Select Forgot Password.
  2. If you have an active account with a valid email address, you'll receive an email with a recovery code. If you don't have an account or email, contact your Control Center administrator.
  3. On the sign-on screen, enter the recovery code, create a new password, and save your changes.
  4. For added security, you must verify your identity using your chosen multi-factor authentication (MFA) method (email, passkey, or authenticator app). For more information about MFA, refer to Add additional methods for multi-factor authentication (MFA).
  5. Complete authentication and sign on.