Get started with Control Center

Use Control Center to build and manage your payment and banking programs on the Pismo platform through an interactive user interface. You can perform a variety of tasks, including:

  • Create credit and debit card products, including defining interest rates
  • Configure settings that apply across programs, such as fee models, flex controls, and processing codes
  • Create and manage banking products, specifically savings and time deposit products
  • Administer your customers’ accounts, including reissuing their card or initiating a dispute
  • Manage user access, such as adding users and assigning roles and permissions

Get started

To begin using Control Center, contact your Control Center administrator, who is the person or group in your company with permission to perform administrative tasks. They'll create your account.

Your administrator will send you instructions for getting started via email. The steps you follow depend on how you log in to Control Center. We’re updating the login process across all test and production environments. To check which login process you’re using, look at your login screen.

Legacy Updated

First-time log in (legacy)

Check your email for a message from Pismo.

  1. In the email, select the button or link, which both take you to the login screen.
  2. From the login screen, create your own password to complete the registration process and start using Control Center. For information about creating a secure password, refer to Best practices for Control Center passwords.

Going forward, if you ever forget your password or need to reset it, refer to Reset your password.

First-time log in (updated)

Check your email for two messages from Pismo Control Center. One email contains a welcome message with a link to log in, your username, and a temporary password. The other email contains a verification code.

  1. In the welcome email, select the link labeled Sign on to Control Center.
  2. On the login screen, enter your username from the welcome email.
  3. On the next login screen, enter the temporary password from the welcome email.
  4. Next, enter the temporary password (in the Current Password field) and create a new password. For information about creating a secure password, refer to Best practices for Control Center passwords.
  5. Next, enter the verification code from the other email to complete the registration process and start using Control Center.

Going forward, if you ever forget your password or need to reset it, refer to Reset your password.

Use a compatible web browser

When using Control Center, use a Chromium-based web browser, such as Google Chrome, Microsoft Edge, and Opera. Pismo supports the most recent long-term support (LTS) releases of these browsers.

Get more help

Control Center is intended to be intuitive and contains helpful tips to guide you. But if you need more help, contact your Control Center administrator. To get help with an issue that your administrator can't resolve, open a service request with the Pismo Service Desk.