The Cards view lists every card that was issued for the account. Each card has its own card information view that show:

• Transactions—List of purchases and related transactions made using the card
• Details—View detailed card information. You can use Control Center to edit some details and to reissue a card.
• History—List of all card status changes

The Pismo platform handles different types of cards, including credit, debit, prepaid, private label, and more. Every card is associated with one customer and one account. For more information about cards on the Pismo platform, refer to the Cards management guide.

View and edit card information

Each card has its own card information view with its own set of views for its transactions, card details, and status changes history.

To view and edit card information:

1. On the Account overview page, select the Cards view.
2. Select one of the available cards and select Edit.
3. Modify the values in any of the following fields:
   • Name
   • Printed name
   • Transaction limit
   • Contactless
   • ABU
4. Select Save.

Reissue a card

Control Center does not support adding cards. However, you can request a replacement card using this feature. For information about adding cards on the Pismo platform, refer to the Cards management guide.

To reissue a card:

1. On the Account overview page, select the Cards view.
2. Select one of the available cards and select Reissue card.
3. Modify the values in any of the following fields.
   • Printed name
   • Reason
   • Embossing group
   • Enable contactless
   • Enable ABU
   • Mode type
4. Select Save.

Change card status

For information about card status on the Pismo platform, refer to the Card lifecycle and statuses guide.

To change a card status:

1. On the Account overview page, select the Cards view.
2. Select one of the available cards and select Change status.
3. Select one of the available card status options.
4. Select Done then select Yes to confirm.

Unblock card when PIN try count has been exceeded

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Dual approval

If your company is using the dual approval feature (beta release), this change requires approval. With dual approval, you initiate the change and submit a request for approval. A second person must review and approve it. The change doesn't take effect until it's been approved.

For more information about dual approval, refer to Dual approval.

When a cardholder has too many unsuccessful PIN attempts, their card is temporarily blocked. If they request immediate access instead of waiting for the timeout to expire, you can reset the PIN try count to unblock the card.

To unblock a card with too many PIN attempts, take the following steps:

1. On the Account overview page, select the Cards view. Each card has its own card information view.
2. Select the card you need to unblock. When the Card overview page displays, there will be a highlighted warning banner indicating that the card has been blocked due to excessive PIN tries.
   You can also check the the PIN try count field on the Details tab of the Card information section of the page. There, it will show the current number of PIN tries (for example, 3/3).
3. Either select Reset PIN try count from within the warning banner or, from the Manage card action menu, select Reset PIN try count (unblock).
   You will receive a confirmation pop-up saying the action cannot be undone. Select Reset PIN try count to reset the count.
   A "PIN try count is reset" notification displays.
   When you go back to the Card overview page, the warning banner is removed.