Seller management

Seller management can be fully managed through Control Center, including all seller-related configurations and maintenance tasks. You can manage marketplaces, merchants, creditors, and more using seller management features within Control Center.

For more information and examples, refer to Seller management overview.

The following Seller management features are accessible directly in Control Center:

• Define marketplaces and group merchants
• Maintain merchants, define merchant schedules, and link merchants to marketplaces
• Maintain creditors profiles and view linked merchants
• Define creditor operations including Merchant Discount Rates (MDR), fees, and taxes
• Define merchant schedules and view a calendar of settlement dates
• View and manage transactions

Access Seller management

Control Center provides role-based access so that only users with assigned Seller management roles can access the Seller management menus. To use Seller management in Control Center, your user role must have Seller management admin assigned in Permissions. If you need access to Seller management, contact your Control Center administrator.

Define marketplaces and group merchants

Marketplaces group merchants who sell products online or at physical points of sale. Each marketplace can define its own tax structure and settlement schedule.

1. To manage marketplaces, from the main menu, select Seller management > Marketplace.
2. You can create, edit, and configure marketplace details directly from this menu.

Maintain merchants (sellers)

Merchants represent individual sellers within a marketplace. Each merchant is linked to a schedule and transaction register.

1. To manage merchants, from the main menu, select Seller management > Merchants.
2. Use this menu to create new merchants and link them to existing marketplaces.

Maintain creditors

Creditors are the business owners associated with merchants. Each creditor includes a Pismo account that receives settlement funds.

From the main menu, select Seller management > Creditor to create and manage creditor profiles. You can also view linked merchants and account details.

Define creditor operations (Fees/Taxes)

Creditor operations define the Merchant Discount Rate (MDR), fees, and payment schedules for each transaction type. Through these creditor operations, the Pismo platform provides MDR, fees, and sets the days to pay the merchants starting from the transaction date.

1. To configure these, from the main menu, select Seller management > Marketplace and then select a Marketplace from the table.
2. On that page you have an Overview, Sellers, and Conditions.
3. In the Conditions tab, you access Edit creditors operations where you can set different rates (MDR) and transaction fees per transaction type.

Define merchant schedules

Schedules determine when settlements occur—same day, two days later, or on a custom timeline.

1. To manage merchant schedules, from the main menu, select Seller management > Merchant and select a Merchant in the list.
2. On that page you access Details, Fees/Taxes, Transactions, and Schedule tabs.
3. On the Schedule tab you access a calendar along with reports of Blocked + Pending, Scheduled, Total to be paid, Settled, and Paid so that you can view schedules for all merchants.

View and manage transactions

Seller management supports all transaction types, including card network (off-us), on-us, closed loop, and instant payments.

1. To view and manage transactions, from the main menu, select Seller management > Merchant and select a Merchant (Seller) from the list.
2. On that page you have Details, Fees/Taxes, Transactions, and Schedule tabs.
3. Use the Transactions section to monitor transaction flows and settlement status.
4. You can filter by origin date, due date, receiving date, by custom date range, and by status.