Seller management in Control Center

Seller management can be fully managed through Control Center, including all seller-related configurations and maintenance tasks. You can manage marketplaces, merchants, creditors, and more using seller management features within Control Center.

Features

The following Seller management features are accessible directly in Control Center:

• Marketplace maintenance
• Merchant (seller) maintenance
• Creditor maintenance
• Creditor operations including Merchant Discount Rates (MDR), fees, and taxes
• Merchant scheduling including a calendar view of settlement
• Transaction management

Access

Control Center provides role-based access so that only users with assigned Seller management roles can access the Seller management menus. If you need access to Seller management, contact your Control Center administrator.

Marketplace maintenance

Marketplaces group merchants who sell products online or at physical points of sale. Each marketplace can define its own tax structure and settlement schedule. To manage marketplaces in Control Center, from the main menu, select Seller management > Marketplace. You can create, edit, and configure marketplace details directly from this menu.

Merchant (seller) maintenance

Merchants represent individual sellers within a marketplace. Each merchant is linked to a schedule and transaction register. To manage merchants, from the main menu, select Seller management > Merchants in Control Center. Use this menu to create new merchants and link them to existing marketplaces.

Creditor maintenance

Creditors are the business owners associated with merchants. Each creditor includes a Pismo account that receives settlement funds. In Control Center, from the main menu, select Seller management > Creditor to create and manage creditor profiles. You can also view linked merchants and account details.

Creditor operations (Fees/Taxes)

Creditor operations define the Merchant Discount Rate (MDR), fees, and payment schedules for each transaction type. Through these creditor operations, the Pismo platform provides MDR, fees, and sets the days to pay the merchants starting from the transaction date. To configure these, from the main menu, select Seller management > Marketplace and then select a Marketplace from the table in Control Center. On that page you have an Overview, Sellers, and Conditions. In the Conditions tab, you access Edit creditors operations where you can set different rates (MDR) and transaction fees per transaction type.

Transactions

Seller management supports all transaction types, including card network (off-us), on-us, closed loop, and instant payments. To view and manage transactions, from the main menu, select > Seller management > Merchant in Control Center and select a Merchant (Seller) from the list. On that page you have Details, Fees/Taxes, Transactions, and Schedule tabs. Use the Transactions section to monitor transaction flows and settlement status. You can filter by origin date, due date, receiving date, by custom date range, and by status.

Merchant schedule

Schedules determine when settlements occur—same day, two days later, or on a custom timeline. To manage merchant schedules, from the main menu, select Seller management > Merchant in Control Center and select a Merchant in the list. On that page you access Details, Fees/Taxes, Transactions, and Schedule tabs. On the Schedule tab you access a calendar along with reports of Blocked + Pending, Scheduled, Total to be paid, Settled, and Paid so that you can view schedules for all merchants.