Pismo uses Jira Service Desk to track your issues via tickets. You can use Jira Service Desk to open tickets, manage your tickets, search for incidents, and more.

Adding a Service Desk user

To create a Service Desk user, contact your Pismo representative and provide the new user's email address. They will receive a welcome email inviting them to join the PISMO | Service Desk. After they click the sign-up link, they can create their password. Once a password is created, they will then be able to open, view, and manage tickets.