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Timeline events

Timeline events deliver information about account activity to your end users.

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Timeline events versus data events

Timeline events are meant to deliver messages to your end users, such as a credit-limit notification in a mobile banking app. These are not the same as data events.

Timeline events are defined with a type and a category. Your Pismo representative works with you to define the categories and types for your organization. The following table illustrates an example configuration.

Type

Category

Card

Events related to physical cards.
ACTIVATION ā€“ Physical card was activated.
BLOCK ā€“ Physical card was (temporarily) blocked by the user.
CREATION ā€“ Card object for an account was created in the system.
DELIVERY ā€“ Delivery event for a physical card was filed by the courier company.
PRODUCTION ā€“ Card information was successfully sent to the embossing company and the card is being manufactured.
UNBLOCK ā€“ Physical card was unblocked by the user.

Cash in

Events related to platform authorizations.
AUTHORIZATION ā€“ Operation was authorized.
CANCELLATION ā€“ Operation was cancelled.
CONFIRMATION ā€“ Operation was confirmed.
DENIED ā€“ Operation was denied.
DENIED_CANCELLATION ā€“ Operation cancellation was denied.
PARTIAL_CANCELLATION ā€“ Operation was partially cancelled.

Cash out

Events related to platform authorizations.
AUTHORIZATION ā€“ Operation was authorized
CANCELLATION ā€“ Operation was cancelled.
CONFIRMATION ā€“ Operation was confirmed.
PARTIAL_CANCELLATION ā€“ Operation was partially cancelled.
DENIED ā€“ Operation was denied.
DENIED_CANCELLATION ā€“ Operation cancellation was denied.

Confirmation

Events related to transaction confirmations.
AUTHORIZE ā€“ Operation was authorized.
CANCELLATION ā€“ Operation was cancelled.
REPLACEMENTā€“ Operation was replaced.
REFUSAL ā€“ Transaction was not authorized and was refused.

Credit

Events from account's credit monitoring service.
LIMIT_NEAR ā€“ Credit balance has exceeded 80 percent of its limit.
LIMIT_REACHED ā€“ Credit balance has reached its credit limit.

Dispute

Events related to transaction disputes. There is only one status for this category.
CREATE ā€“ A dispute was filed for a transaction.

Statement

Events pertaining to credit card account billing cycle.
CARD_BLOCK ā€“ Physical card was blocked due to a past overdue statement.
CLOSE ā€“ Current statement was closed.
PARTIAL_PAYMENT ā€“ Partial payment was confirmed.
PAYMENT ā€“ Payment for the current statement was confirmed.
OVERDUE ā€“ Statement due date passed without payment.

Tokenization

Events for tokenized cards (when the card number is registered with a mobile payments system, such as Apple Pay or Google Pay). There is only one status for this category:
ACCEPTED ā€“ Card tokenization was accepted.

Transaction

Events related to authorizing transactions.
AUTHORIZE ā€“ Transaction was authorized (for example, a purchase was made).
CANCELLATION ā€“ Transaction was not authorized and was canceled.
CANCELLATION_REFUSALā€“ Cancellation was not authorized and was refused.
CANCELLATION_REVERSALā€“ Cancellation was reversed.
INCREMENTALā€“ Incremental amount was added to the transaction.
PARTIAL_CANCELLATIONā€“ Operation was partially cancelled.
REFERRALā€“ Operation was referred.
REFUSAL ā€“ Transaction was not authorized and was refused (for example, due to lack of credit).
REPLACEMENTā€“ Operation was replaced.

Example list events response

Below is an example response from the List account timeline events endpoint. The example has three events:

  • Transaction event (type: REFUSAL)
  • Confirmation event (type: AUTHORIZE)
  • Cash-in event (type: TED [electronic transfer available])
Example list events response
{
   "has_next": false,
   "next_cursor": null,
   "count": 3,
   "items": [
       {
           "type": "TRANSACTION",
           "account_id": 100697199,
           "category": "REFUSAL",
           "tenant_account_timestamp": "TN-6aec613f-44ba-4184-9488-bf0343e74734::100697199::2022-02-15T20:27:02.151790540Z",
           "data": {
               "item": {
                   "contract_amount": 123.77,
                   "response_code": "12",
                   "merchant_city": "MERCHANT CITY",
                   "dcc": true,
                   "org_operation": {
                       "processing_code": "003100"
                   },
                   "entry_mode": "001",
                   "number_of_installments": 1,
                   "principal_amount": 14,
                   "settlement_currency_literal": "USD",
                   "currency_code": "986",
                   "cardholderbilling_amount": 14,
                   "settlement_currency_code": "840",
                   "network": "MASTERCARD",
                   "pre_authorization": false,
                   "merchant_category_group": "SUPPLIES",
                   "soft_descriptor": "MERCHANT NAME",
                   "currency_literal": "BRL",
                   "cash_back_amount": 0,
                   "airport_tax": 0,
                   "interest_rate": 0,
                   "id": 3642614,
                   "mti": "0100",
                   "installment_amount": 14,
                   "to_name": "MERCHANT NAME",
                   "merchant_category_code": "5199",
                   "settlement_currency_rate": 1,
                   "merchant_state_or_country": "USA",
                   "card_id": 877427,
                   "cardholder_currency_rate": 0,
                   "local_amount": 14,
                   "entry_mode_literal": "UNKNOWN",
                   "customer_id": 16162789,
                   "settlement_currency_amount": 0.2,
                   "custom_code": "IAT"
               }
           },
           "correlation_id": "606a7dad-6f84-44a2-862b-58aed51d14c1",
           "timestamp": "2022-02-15T20:27:02.151790540Z"
       },
       {
           "type": "CONFIRMATION",
           "account_id": 100697199,
           "category": "AUTHORIZE",
           "tenant_account_timestamp": "TN-6aec613f-44ba-4184-9488-bf0343e74734::100697199::2022-02-15T20:26:56.151790540Z",
           "data": {
               "item": {
                   "contract_amount": 123.77,
                   "response_code": "00",
                   "merchant_city": "MERCHANT CITY",
                   "dcc": true,
                   "org_operation": {
                       "processing_code": "003100"
                   },
                   "entry_mode": "001",
                   "number_of_installments": 1,
                   "principal_amount": 14,
                   "settlement_currency_literal": "USD",
                   "currency_code": "986",
                   "cardholderbilling_amount": 14,
                   "ledger_update_id": "eb55fc5c-4c4c-4fa0-9188-87388483b1ca",
                   "settlement_currency_code": "840",
                   "network": "MASTERCARD",
                   "pre_authorization": false,
                   "merchant_category_group": "SUPPLIES",
                   "soft_descriptor": "MERCHANT NAME",
                   "currency_literal": "BRL",
                   "authorization_code": "TLT3S1",
                   "cash_back_amount": 0,
                   "airport_tax": 0,
                   "interest_rate": 0,
                   "id": 3642614,
                   "mti": "1240",
                   "installment_amount": 14,
                   "to_name": "MERCHANT NAME",
                   "merchant_category_code": "5199",
                   "settlement_currency_rate": 1,
                   "merchant_state_or_country": "USA",
                   "card_id": 877427,
                   "cardholder_currency_rate": 0,
                   "local_amount": 14,
                   "entry_mode_literal": "UNKNOWN",
                   "customer_id": 16162789,
                   "settlement_currency_amount": 0.2
               }
           },
           "correlation_id": "7365faa8-28e2-403d-a953-8a9ba5fa6ea2",
           "timestamp": "2022-02-15T20:26:56.151790540Z"
       },
       {
           "type": "CASHIN",
           "account_id": 100697199,
           "category": "TED",
           "tenant_account_timestamp": "TN-6aec613f-44ba-4184-9488-bf0343e74734::100697199::2022-02-15T14:09:12.151790540Z",
           "data": {
               "item": {
                   "to_account_number": "6531359",
                   "amount": 20,
                   "to_name": "Tinashe Sashi Ren",
                   "to_bank": "631",
                   "to_branch": "5536",
                   "from_document_number": "632698736583",
                   "entry_mode": "QRCODE",
                   "from_branch": "4114",
                   "from_name": "Shams Veasna Aaren",
                   "to_check_digit": "5",
                   "to_entity_type": "F",
                   "from_account_number": "6345373",
                   "from_bank": "512",
                   "from_check_digit": "9",
                   "to_document_number": "437599086325",
                   "context": "TED",
                   "to_phone": "5135551352",
                   "id": 1235123,
                   "status": "PROCESSED",
                   "authentication": "GRz5wv3vLQz9WP"
               }
           },
           "correlation_id": "9abfa807-61f2-4e1d-8e2b-5d4e4e8bc57a",
           "timestamp": "2022-02-15T14:09:12.151790540Z"
       }
   ]
}

Updated 8 days ago