Access profiles and roles

What you can see and do in Control Center is determined by your access profile. The profile is a collection of roles assigned to your user account, which are based on tasks you need to perform. If you don't see certain menu items, screens, or other elements mentioned in this documentation, you might not have the assigned role.

For help with your access profile, contact your Control Center administrator or another Control Center user who has the User Manager role.

If you have the Admin or User Manager role, you can add and edit users, which includes assigning their access profile.

Roles

RoleWrite access (view/modify/add)Read access (view only)
Accounts operatorEdit cards and accounts information, including all information on Accounts management.
Accounts viewerView cards and accounts information.
AdminEdit access to all screens and functions except accounts and disputes management.

Edit the access keys for an organization.
AuditorView user profiles and user activity logs.
Backoffice operatorEdit all information related to accounts and disputes management.
Backoffice viewerView disputes, cards and accounts information.
Collections analystEdit account and card statuses.View all account information.
Setup advancedEdit flex controls.
Setup advanced viewerView flex controls.
Setup operatorEdit program information and selected financial information (including processing codes, transaction types, transaction categories, fee models, and interest plans).View flex controls.
Setup viewerView program information and selected financial information (including processing codes and transaction types, transaction categories, fee models, and interest plans).
View flex controls.
User managerAdd users and edit user profiles.View user activity logs.