User permissions and roles

Your permissions determine the information that's available to you and the actions that you can perform. Permissions are a collection of roles assigned to your user account, based on tasks you need to perform. If you can't access certain menu items or screens, you might not have the correct role.

For help with your permissions, contact your Control Center administrator or a user who has the Admin or User manager role.

Roles

RoleRole nameWrite access (view/edit/add)Read access (view only)
Accounts operatorcontrolc-accounts-operatorEdit cards and accounts information, including all information in accounts management
Accounts viewercontrolc-accounts-viewerView cards and accounts information
Admincontrolc-adminEdit access to all screens and functions, except accounts and disputes management

Edit the access keys for an organization
Auditorcontrolc-autditorView user profiles and user activity logs. View some program information
Backoffice approvercontrolc-backoffice-approverApprove dual approval requests for account changes
Backoffice operatorcontrolc-backoffice-operatorEdit all information related to accounts and disputes management
Backoffice viewercontrolc-backoffice-viewerView disputes, cards, and accounts information
Collections analystcontrolc-collection-analystEdit account and card statuses View all account information
Seller management admincontrolc-seller-mgmt-adminManage marketplaces, merchants, and creditor operations including MDR and settlement
Note: To use Seller management in Control Center, you must have purchased it. Contact your Pismo representative for details.
Setup advancedcontrolc-setup-advancedEdit flex controls
Setup advanced viewercontrolc-setup-advanced-viewerView flex controls
Setup approvercontrolc-setup-approverApprove dual approval requests for program information and selected financial information (including program parameters)
Setup operatorcontrolc-setup-operatorEdit program information and selected financial information (including processing codes, transaction types, transaction categories, fee models, and interest plans) View flex controls
Setup viewercontrolc-setup-viewerView program information and selected financial information (including processing codes and transaction types, transaction categories, fee models, and interest plans).
View flex controls
User managercontrolc-user-managerCreate users and edit user profiles View user activity logs