User permissions and roles
What you can see and do in Control Center is determined by your permissions, which are a collection of roles assigned to your user account. These roles are based on the tasks you need to perform. If you don't see certain menu items or screens, you might not have the assigned role.
For help with your permissions, contact your Control Center administrator or a user who has the User manager role.
Roles
| Role | Write access (view/edit/add) | Read access (view only) |
|---|---|---|
| Accounts operator | Edit cards and accounts information, including all information in accounts management | |
| Accounts viewer | View cards and accounts information | |
| Admin | Edit access to all screens and functions, except accounts and disputes management Edit the access keys for an organization | |
| Auditor | View user profiles and user activity logs. View some program information | |
| Backoffice operator | Edit all information related to accounts and disputes management | |
| Backoffice viewer | View disputes, cards, and accounts information | |
| Backoffice approver | Approve dual approval requests for account changes | |
| Collections analyst | Edit account and card statuses | View all account information |
| Setup advanced | Edit flex controls | |
| Setup advanced viewer | View flex controls | |
| Setup operator | Edit program information and selected financial information (including processing codes, transaction types, transaction categories, fee models, and interest plans) | View flex controls |
| Setup viewer | View program information and selected financial information (including processing codes and transaction types, transaction categories, fee models, and interest plans). View flex controls | |
| Setup approver | Approve dual approval requests for program information and selected financial information (including program parameters) | |
| User manager | Create users and edit user profiles | View user activity logs |
Updated about 2 hours ago