If you have the Admin or User Manager role, you can add and edit users in Control Center. You can only manage users in the organization that you're currently signed on to. If you need to add or edit a user in a different organization, you must switch to that organization first. Additionally, ensure that your access profile for that organization allows you to add a user.

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Control Center login processes

We’re updating the login process across all test and production environments. To check which login process you’re using, look at your login screen.

Legacy	Updated

Legacy login process

Add a user

To add a user:

1. From the main menu, select Users management > Users.
2. On the Users screen, select Create.
3. On the Create a new user screen, enter the user's name and email address.
4. Select the preferred language for the user.
5. In the Roles section, assign roles for the user using the toggles and then Save your changes. For more information, refer to Access profiles and roles.

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User confirmation by email required

When you create a user account, Pismo sends a confirmation link to the email address you specified. The link expires after 7 days.

The new account remains inactive and hidden until the recipient selects the confirmation link and completes the confirmation step.

Edit a user

To edit a user:

1. From the main menu, select User management > Users.

2. On the Users screen, use search to find the user.

3. In the search results, select the Edit icon beside the user you want to edit.

4. On the Users screen, edit the user's name and email address.

5. In the Roles section, assign roles for the user using the toggles and then Save your changes.

Updated login process

Add a user

To add a user:

1. From the main menu, select Users & permissions > User profiles.
2. On the Users screen, select Create.
3. On the Create a new user screen, enter the user's name and email address.
4. Select the preferred language for the user.
5. In the Roles section, assign roles for the user using the toggles and then Save your changes. For more information, refer to Access profiles and roles.

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User confirmation by email required

When you create a user account, Pismo sends two messages to the email address you specified:

• A welcome message with the username and a temporary password
• A verification code used to sign on to Control Center for the first time.

Edit a user

To edit a user:

1. From the main menu, select Users & permissions > User profiles.

2. On the Users screen, use search to find the user.

3. In the search results, select the Edit icon beside the user you want to edit.

4. On the Users screen, edit the user's name and email address.

5. (Optional) If the user hasn’t yet verified their email and their own a password, select Resend emails to resend their credential and verification emails.

6. In the Roles section, assign roles for the user using the toggles and then Save your changes.