Request access to Pismo resources

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Pismo Control Center access and roles

Access to the Control Center and its user access profiles can be granted by a Control Center user who has the User manager role (for more information, refer to Access profiles and roles).

To make an access request via the Pismo Service Desk:

1. In a web browser, open https://pismolabs.atlassian.net/servicedesk/.
2. Click PISMO | Service Desk EN.
3. Scroll down and click Settings.

3. On the request form, enter a short description of your request in the Summary field.

4. In the Settings menus, click the Access request type and for the subtype select one of the following:

   1. Service Desk Portal
   2. Slack Connect
   3. Status Page

3. In the Priority menu, click a value from Highest to Lowest.
4. In the Description field, make sure to include the following:
   1. Email address of the user(s) to be added.
   2. For Slack access, provide the name of the channel. This usually is in the form _<company_name>_pismo. For example _xyzbank_pismo.
5. Click Send.