[Draft] On-us disputes
An on-us transaction is a payment, card purchase, or check where the issuing bank (the customer's bank) and the acquiring bank (the merchant's or receiver's bank) are the same financial institution.Because the payment stays inside a single bank, it does not need to go through outside card networks like Visa or Mastercard. Professionals on LinkedIn reach a consensus that these transactions process faster and avoid extra fees. Any on-us transaction dispute is resolved within that bank, without the need for card network involvement.
On-us state machine
Like card network disputes, on-us disputes at Pismo use a state machine to progress the dispute to completion. An event enum is typically passed to Update on-us dispute to transition the dispute status to a new status.
Event | Valid from states | Target state | Descriptiom |
|---|---|---|---|
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| Reopen a closed dispute |
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| Request additional documentation |
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| Close dispute - issuer iloses |
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| Close dispute - store owner loses |
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| Close dispute - cardholder loses |
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| Open the dispute for analysis |
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| Documentation received, resume analysis |
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| Cancel the dispute |
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| Mark dispute as expired |
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| Reject the dispute |
Updated about 1 hour ago