To begin using Pismo Control Center, contact your Control Center administrator (the person or group in your company with permission to perform administrative tasks in Control Center). After you register your account and set a secure password, check out the guides for Control Center navigation and Help and support.

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Adding users to Control Center

If you are currently a Control Center user with permission to add users, refer to Users and permissions for more information.

Legacy and updated versions of Control Center

Pismo Control Center is being updated in all test and production environments during the second quarter of 2025. During this period, if you use Control Center in more than one environment, you might encounter either the Updated or Legacy version of Control Center. To support both versions in the interim, information specific to the legacy version is being maintained temporarily.

After you register as a Control Center user, you can tell if you're using the updated or legacy version of Control Center by the application's sign-on screen.

Legacy version	Updated version

Get an account

To obtain a Control Center user account, contact your Control Center administrator to request a new user account. If you aren't sure who to contact, any Control Center user with the Admin or User manager role should be able to add an account for you.

Account registration

The first time that you log in, you must register your user ID. When your account is created, you will receive onboarding instructions via the email address you provided. The onboarding details differ slightly, depending on whether you're accessing the Updated or Legacy version of Control Center.

Updated Control Center

You will receive two email messages from Control Center:

• A welcome message that contains a link to Control Center, your username, and a temporary password.
• A verification code used to sign on to Control Center for the first time. This code expires after 24 hours.
  If you don't receive these emails in within 30 minutes, check your spam folder or ask your system administrator to send it again.

Select the link in the welcome message to sign on and then enter the verification code when prompted. This will allow your to set your own password and start using Control Center. For information about requirements for setting a secure password, refer to Best practices for Control Center passwords.

Legacy Control Center

When the account is created, check your email for an email invitation from Control Center. Select the link provided in this message to log in in for the first time. For tips about setting a secure password, refer to Best practices for Control Center passwords.

Afterward, as an extra security measure, you will receive a second email with a registration code. When prompted on the sign-on screen, you must enter this code to complete the registration process and start using Control Center.