Use Control Center to build and manage your payment and banking programs on the Pismo platform through an interactive user interface. You can perform a variety of tasks, including:

• Create credit and debit card products, including defining interest rates
• Configure settings that apply across programs, such as fee models, flex controls, and processing codes
• Create and manage banking products, specifically savings and time deposit products
• Administer your customers’ accounts, including reissuing their card or initiating a dispute
• Manage user access, such as creating users and assigning roles and permissions

Get access and log in

To begin using Control Center, contact your Control Center administrator, who is the person or group in your company with permission to perform administrative tasks. They'll create your account.

Your administrator will send you instructions for getting started via email. The steps you follow depend on how you log in to Control Center. We’re updating the login process across all test and production environments. To determine which login process you’re using, refer to your login screen.

Legacy	Updated and single sign-on

First-time log in (legacy)

Check your email for a message from Pismo.

1. In the email, select the button or link, which both take you to the login screen.
2. From the login screen, create your own password to complete the registration process and start using Control Center. For information about creating a secure password, refer to Best practices for Control Center passwords.

Going forward, if you ever forget your password or need to reset it, select Forgot password and go through the password reset steps.

First-time log in (updated)

Check your email for two messages from Pismo Control Center. One email contains a welcome message with a link to log in, your username, and a temporary password. The other email contains a verification code.

1. In the welcome email, select the link labeled Sign on to Control Center.
2. On the login screen, enter your username from the welcome email.
3. On the next login screen, enter the temporary password from the welcome email.
4. Next, enter the temporary password (in the Current Password field) and create a new password. For information about creating a secure password, refer to Best practices for Control Center passwords.
5. Next, enter the verification code from the other email to complete the registration process and start using Control Center.

Going forward, if you ever forget your password or need to reset it, select Forgot password and go through the password reset steps .

What if I don't get the login emails?

If you don't get the login emails, use the following process to log in:

1. From the login screen, select Forgot Password.
2. You'll receive an email with a recovery code.
3. On the login screen, enter the recovery code, create a new password, and save your changes.
4. You'll be prompted on the login screen to enter a verification code. Select Didn't receive an email? Resend.
5. You'll receive an email with the subject line Your Pismo Control Center verification code. Enter the code from the email on the login screen.
6. For added security, you must enter a one-time passcode (OTP) to complete your login. On the login screen, select where you want the passcode sent.
7. Enter the passcode you received to complete authentication and log in.

If this process doesn't work, contact your Control Center administrator to resend these emails.

In the rare case neither process works, open a service request with the Pismo Service Desk.

First-time log in (single sign-on)

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Single sign-on (SSO) is only available to customers who have purchased it. Contact your Pismo representative for more information.

If your company uses single sign-on for Control Center, use the Control Center URL to log in. Your email is your Control Center username.

After logging in, if your screen displays a message indicating that you don't have a role assigned, contact your Control Center administrator for assistance. After they assign your role, the next time you log in you will have the correct permissions and access.

Use a compatible web browser

When using Control Center, use a Chromium-based web browser, such as Google Chrome, Microsoft Edge, and Opera. Pismo supports the most recent long-term support (LTS) releases of these browsers.

Get more help

Control Center is intended to be intuitive and contains helpful tips to guide you. But if you need more help, contact your Control Center administrator. To get help with an issue that your administrator can't resolve, open a service request with the Pismo Service Desk.