A user is an individual who has been granted access to Pismo Control Center to perform various tasks. If you have the Admin or User manager role, you can add users and edit their access profiles and other information. For information about user activity logs, refer to User activity (audit).

Legacy and updated versions of Control Center

Pismo Control Center is being updated in all test and production environments during the second quarter of 2025. During this period, if you use Control Center in more than one environment, you might encounter either the Updated or Legacy version of Control Center. To support both versions in the interim, information specific to the legacy version is being maintained temporarily.

After you register as a Control Center user, you can tell if you're using the updated or legacy version of Control Center by the application's sign-on screen.

Legacy version	Updated version

Add a user

You can only add a user to the organization that you're currently signed on to . If you need to add a user to a different organization, you must sign on to that organization first. (Make sure that your access profile for that organization allows you to add a user.) For more information, refer to Access profiles and roles.

Legacy version

To add a user (legacy version):

1. From the main menu, select User management > Users.
2. On the Users screen, select Create.
3. On the Create a new user screen, enter the user's name and email address.
4. Select the preferred language for the user.
5. In the Roles section, assign roles for the user using the toggles. For more information, refer to Access profiles and roles.
6. Select Save.

📘

User confirmation by email required

When you create a user account, the platform sends a confirmation link to the email address you specified. The link expires after 7 days. The new account remains inactive and hidden until the recipient clicks the confirmation link and completes the confirmation step.

Updated version

To add a user (updated version):

1. From the main menu, select Users & permissions > User profiles.
2. On the Users screen, select Create.
3. On the Create a new user screen, enter the user's name and email address.
4. Select the preferred language for the user.
5. In the Roles section, assign roles for the user using the toggles. For more information, refer to Access profiles and roles.
6. Select Save.

📘

User confirmation by email required

When you create a user account, Control Center sends two email messages to the email address you specified:

• A welcome message with the username and a temporary password.
• A verification code used to sign on to Control Center for the first time. This code expires after 24 hours.

Edit a user

Legacy version

To edit a user (legacy version):

1. From the main menu, select User management > Users.

2. On the Users screen, use search to find the user.

3. In the search results, select the Edit icon beside the user you want to edit.

4. On the Users screen, edit the user's name and email address.

5. In the Roles section, assign roles for the user using the toggles.

6. Select Save.

Updated version

To edit a user (updated version):

1. From the main menu, select Users & permissions > User profiles.

2. On the Users screen, use search to find the user.

3. In the search results, select the Edit icon beside the user you want to edit.

4. On the Users screen, edit the user's name and email address.

5. (Optional) If the user hasn’t yet verified their email and their own a password, select Resend emails to resend their credential and verification emails.
   Resend emails

6. In the Roles section, assign roles for the user using the toggles.

7. Select Save.