Legacy Control Center

Temporary guide that preserves legacy documentation of features that were changed in the most recent update.

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Updated version of Control Center

Starting on 19 February 2025, Pismo will begin a phased rollout of updates to the Control Center across all test (EXT) and production environments. The new version includes enhanced security and usability improvements.

Important: During this transition period, note the following:

  • If you're using the updated version of Pismo Control Center, you will receive two emails containing important sign-on information. For details, refer to Get access.
  • If you're using a version Control Center that hasn't been updated yet, no action is required. However, the Control Center documentation has been updated to reflect the new version. During the transition period, refer to the Legacy Control Center guide, which preserves documentation for Control Center features that have been changed by the update.

Which version do I have?

The simplest way to tell if you're using the updated Control Center is to refer to the application's sign-on screen. The updated sign-on screen features the Pismo logo and has the fields Username and Password.

Legacy sign-on screen Updated sign-on screen
Legacy login screen with fields Email and Password Updated login screen featuring the Pismo logo and the fields Username and Password

Password self-reset (legacy)

The sign-on screen for Control Center includes a Forgot password link to enable users to reset their own password.

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Link expiration

The password self-reset link expires after 30 minutes.

To request a password self-reset:

  1. Select the Forgot password link on the sign-on screen.
  2. Enter the email address associated with the user account and then select Confirm to send an email message.
  3. Select the link provided in the email message body to set a new password.

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Make sure that the email address is correct

  • If the email address is not correct or is inactive, the password reset link won't reach the proper recipient.
  • If the registered address is for a mailing list, remember that everyone on the mailing list will receive the link.

Manage users (legacy)

Pismo Control Center enables you to easily create and manage users on the Pismo platform. You must have the User manager role to change user email addresses using Control Center.

Create a user (legacy)

To create a user:

  1. In the main menu, select User management > Users.

  2. On the User management screen, select Create user.

  3. On the Create a new user screen, do the following:

    1. Enter the user's name and email address in their respective fields.
    2. In the Permissions section, select the Access type toggles to define the roles that you want the user to have. For more information, refer to _Access profiles and roles (COPY).
  4. Select Save.

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User confirmation by email required

When you create a user account, the platform sends a confirmation link to the email address you specified. The invitation link expires after seven days.

The new account remains inactive and hidden until the recipient clicks the link and completes the confirmation step.

Edit a user (legacy)

To edit a user:

  1. On the main menu, select User management > Users.

  2. In the Search field, type the Name or Mail fields. (Optionally, you can filter by access type as well.)

  3. Select the Search button. In the Registered users section, select the Edit icon next to the user's name.

  4. On the Edit user page, make any necessary changes, and then select Save.