Adjustments

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Use with care

Adjustments will directly affect the balance in the customer's account, either by adding or subtracting funds. No rules, limits and balance validations will be performed as an adjustment moves funds between an Org and a customer. For debit adjustments, the source/destination pair is “from customer-account to Org-account”, and for credit adjustments “from Org-account to customer-account”.

Tracking and accounting are applied to adjustments, but posting to the timeline, statements and showing up in reports is optional and configurable. So, even though they can be useful to fix the account balance, we recommend using it with care and just for minor changes.