Update dispute

Update one or more dispute fields. Parameters that are not passed are not updated.

Note: You can only update a dispute if its group status is OPEN, FAILED, DENIED or MIGRATION. Refer to the Dispute state machine for more information.

Recent Requests
Log in to see full request history
TimeStatusUser Agent
Retrieving recent requests…
LoadingLoading…
Path Params
number
required

Dispute ID

Body Params

New Dispute reason code and comment.

number

Amount under dispute.

string

ISO-4217 code for transaction currency. For example, 986 = Brazilian real.

Note: Only allowed if you are updating a dispute in a Zero balance program.

number

Each card network, such as Visa or Mastercard, defines and maintains their own unique set of reason codes, which banks that issue credit and debit cards under their brands apply to disputes. Here's a reason code quick reference for the major credit card networks.

For Visa, this would be either 10 (fraud - card present), 11 (authorization), 12 (processing error), or 13 (consumer dispute).

For more infomation, refer to the Visa or Mastercard chargeback quides.

For example - 4853 (Mastercard - cardholder dispute), 12 (Visa - processing error) or 72 (ELO - denied authorization)

string
length ≤ 5000

Updated dispute comment.

number

Amount to be updated on first installment chargeback.

boolean

Stop automated dispute installment control. If an issuer opens a dispute for a transaction that has more than one installment, with installments that can still be posted, the issuer will need to open a dispute for subsequent installments as well. With automated dispute installment control, once you open a chargeback for the first installment, the same information can be used for subsequent transaction installments. Default = false.

number

Transaction amount.

Note: Only allowed if you are updating a dispute in a Zero balance program.

string
length ≤ 255

Acquirer reference number for first installment

Note: Only allowed if you are updating a dispute in a Zero balance program.

string

Transaction date. Format = yyyy-mm-dd

Note: Only allowed if you are updating a dispute in a Zero balance program.

Responses

400

Bad Request

401

Unauthorized. Invalid or missing access token.

404

Not found

422

Unprocessable entity

500

Internal server error

Language
Credentials
Bearer
JWT
LoadingLoading…
Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json