Create a dispute form with more information to send to the network.

You can create one of the following types of Expedited Billing Dispute Forms (EBDF):

1. fraudDrfDocument - Used for cases of fraud

2. cardholderDisputeChargebackDrfDocument - Used when the cardholder disputes a purchase and notifies the card issuer.

3. pointOfInteractionErrorsDrfDocument - Used when there's either a disagreement between parties or an error with the transaction. For example, a wrong value or a duplicate charge.

For VISA, you need to fill out the allocationQuestionnaire (reason 11) or collaborationQuestionnaire (reason 12 and 13) form object. VISA's rules for filling out form fields can be found in this guide document

For Elo, you need to fill out the clearingElo form object.