Create dispute

Create a dispute for a Zero or Full balance program. You can create a dispute for a transaction made with a Pismo-issued card (Full balance) or with another card (Zero balance). You need to pass different parameters depending on which one as noted in the parameter descriptions.

Disputes are initially created with a PENDING status. After you've uploaded all your supporting forms and evidence files, call Update dispute status and use the OPEN event to change the status to OPENED and begin the dispute process with the network.

For more information on events and statuses, see Disputes state machine.

This endpoint generates a dispute_installment_creation event.