Dispute status updated
Type: object
Domain: audit
Event: dispute_status_change
Version: 1
method required
Title: The HTTP Method of dispute status change operation
Type: string
Example:
POST
uri required
Title: The URI of dispute status change operation
Type: string
Example:
/v1/disputes/{disputeId}/event
email required
Title: The operator email of dispute status change operation
Type: string
Example:
[email protected]
roles
Type: array or null
origin required
Title: The request origin of dispute status change operation
Type: string
Example:
APP
CRM
object required
Title: The object that represents the dispute status change operation
Type: objectauthorizationId required
Title: The authorization identifier
Type: integer
Example:
4321613
accountId required
Title: The account identifier
Type: integer
Example:
12314
modality required
Title: The disputes modality
Type: string
Example:
1
disputedAmount required
Title: The dispute amount
Type: number
Example:
9.8
comment required
Title: The operator comment in dispute operation
Type: string
Example:
Some comment
protocol required
Title: The protocol given from CRM platform
Type: string
Example:
123456
disputeId required
Title: The dispute identifier
Type: integer
Example:
395
disputeReason required
Title: The dispute reason
Type: string
Example:
alteração/invasão fraudulenta de device (app)
disputeModality required
Title: The dispute modality
Type: string
Example:
alteração/invasão fraudulenta de device (app)
disputedCreatedAt required
Title: The dispute creation date (in unix timestamp format)
Type: integer
Example:
1568656050578
status required
Title: The dispute status
Type: string
Example:
CLOSED_DENIED
CLOSED_REVERSED
TEMPORARY_ISSUER_LOSS
DENIED_TEMPORARY_ISSUER_LOSS
CLOSED_APPROVED_TEMPORARY_ISSUER_LOSS
CLOSED_REVERSED_TEMPORARY_ISSUER_LOSS
CLOSED_ISSUER_LOSS
ANALYSING
OPEN
isNetwork required
Title: Attribute that identifies if dispute is network
Type: boolean
Example:
true
timeline required
Title: Contains the last dispute timeline posted, which has the last dispute status and its content
Type: string or null
Example:
{"tenant_account_timestamp":"ac4187f0-b318-9db0-b563-3faed15b5364::DISPUTE_OPEN","type":"DISPUTE","category":"OPEN","timestamp":"2021-01-04T19:33:19.000000248Z","data":{"item":{"amount":3,"authentication":"a68edf9e1370040db82c3d38d63db2615b983bb1","cash_back":0,"description":"Cacha\u00e7a","entry_mode":"QRCODE","from_account_number":"015001150","from_bank":"341","from_branch":"0500","from_check_digit":"9","from_document_number":"64178449641","from_entity_type":"F","from_name":"Jose da Silva","from_phone":"00654645666","id":15699735,"is_disputable":true,"iti_discount":0,"iti_discount_rate":0,"latitude":-23.581528,"longitude":-46.67156,"net_amount":3,"payment_request_generation_date":"2020-12-30 19:31:54.000Z","simility_id":"dc80cca7-59f9-407b-999d-8a5afa7bb4d5","to_account_number":"024131930","to_bank":"341","to_branch":"0500","to_check_digit":"0","to_document_number":"92776429711","to_entity_type":"F","to_name":"SQT/HOM RExwavd","to_phone":"11969211766","original_transaction_date":"2020-12-30T19:31:58.504298121Z"}},"account_id":15136654}
{"tenant_account_timestamp":"dc1833c7-4f47-9df8-9f54-c03394d45bcd::DISPUTE_CLOSED_DENIED","type":"DISPUTE","category":"CLOSED_DENIED","timestamp":"2020-12-28T20:11:17.000000114Z","data":{"item":{"airport_tax":0,"authorization_code":"0Q6TFH","card_id":5229900,"card_name":"PREPAID_RECURRING","card_type":"RECURRING","cardholder_currency_rate":0,"cardholderbilling_amount":12,"contract_amount":12,"currency_code":"986","currency_literal":"BRL","entry_mode":"810","entry_mode_literal":"ECOMMERCE","id":3104056,"installment_amount":12,"installments":null,"interest_rate":0,"ledger_update_id":"304130d4-585f-493d-b521-b23d7e550ae6","local_amount":12,"merchant_category_code":"0780","merchant_category_group":"SERVICES","merchant_city":"SAO PAULO","merchant_state_or_country":"Brazil","network":"MASTERCARD","nsu":"184558","number_of_installments":1,"org_operation":{"processing_code":"00"},"pre_authorization":false,"principal_amount":12,"response_code":"00","retrieval_reference_number":"551000118971558","settlement_currency_amount":0,"settlement_currency_rate":0,"soft_descriptor":"TEST TIMELINE","to_name":"TEST TIMELINE","from_name":"Massa iti PF eGXCMMz","from_document_number":"23306990768","original_transaction_date":"2020-12-28T20:07:43Z","dispute_start_date":"2020-12-28T20:08:27.000000935Z","previous_dispute_status":"OPEN"}},"account_id":100068604}
{"tenant_account_timestamp":"aba31a6f-a889-9b69-884f-65fcd7bd8a0d::DISPUTE_EXCEPTION_POLICY","type":"DISPUTE","category":"EXCEPTION_POLICY","timestamp":"2020-12-28T20:11:01.000000618Z","data":{"item":{"airport_tax":0,"authorization_code":"LHGJ7J","card_id":5229900,"card_name":"PREPAID_RECURRING","card_type":"RECURRING","cardholder_currency_rate":0,"cardholderbilling_amount":15,"contract_amount":15,"currency_code":"986","currency_literal":"BRL","entry_mode":"810","entry_mode_literal":"ECOMMERCE","id":3104057,"installment_amount":15,"installments":null,"interest_rate":0,"ledger_update_id":"602f65c1-40bb-4f95-9bd1-76d4784d1cc8","local_amount":15,"merchant_category_code":"0780","merchant_category_group":"SERVICES","merchant_city":"SAO PAULO","merchant_state_or_country":"Brazil","network":"MASTERCARD","nsu":"184558","number_of_installments":1,"org_operation":{"processing_code":"00"},"pre_authorization":false,"principal_amount":15,"response_code":"00","retrieval_reference_number":"551000118971558","settlement_currency_amount":0,"settlement_currency_rate":0,"soft_descriptor":"TEST TIMELINE","to_name":"TEST TIMELINE","from_name":"Massa iti PF eGXCMMz","from_document_number":"23996270768","original_transaction_date":"2020-12-28T20:07:48Z","dispute_start_date":"2020-12-28T20:08:55.000000597Z","previous_dispute_status":"OPEN"}},"account_id":100068604}
{
"definitions": {},
"$schema": "http://json-schema.org/draft-07/schema#",
"type": "object",
"title": "Dispute status updated",
"required": [
"method",
"uri",
"email",
"origin",
"object"
],
"properties": {
"method": {
"type": "string",
"title": "The HTTP Method of dispute status change operation",
"examples": [
"POST"
]
},
"uri": {
"type": "string",
"title": "The URI of dispute status change operation",
"examples": [
"/v1/disputes/{disputeId}/event"
]
},
"email": {
"type": "string",
"title": "The operator email of dispute status change operation",
"examples": [
"[email protected]"
]
},
"roles": {
"type": [
"array",
"null"
],
"items": {
"type": "string"
},
"title": "The operator roles of dispute status change operation",
"examples": [
"test1",
"test2"
]
},
"origin": {
"type": "string",
"title": "The request origin of dispute status change operation",
"examples": [
"APP",
"CRM"
]
},
"object": {
"type": "object",
"title": "The object that represents the dispute status change operation",
"required": [
"authorizationId",
"accountId",
"modality",
"disputedAmount",
"comment",
"protocol",
"disputeId",
"disputeReason",
"disputeModality",
"disputedCreatedAt",
"status",
"isNetwork",
"timeline"
],
"properties": {
"authorizationId": {
"type": "integer",
"title": "The authorization identifier",
"examples": [
4321613
]
},
"accountId": {
"type": "integer",
"title": "The account identifier",
"examples": [
12314
]
},
"modality": {
"type": "string",
"title": "The disputes modality",
"examples": [
"1"
]
},
"disputedAmount": {
"type": "number",
"title": "The dispute amount",
"examples": [
9.8
]
},
"comment": {
"type": "string",
"title": "The operator comment in dispute operation",
"examples": [
"Some comment"
]
},
"protocol": {
"type": "string",
"title": "The protocol given from CRM platform",
"examples": [
"123456"
]
},
"disputeId": {
"type": "integer",
"title": "The dispute identifier",
"examples": [
395
]
},
"disputeReason": {
"type": "string",
"title": "The dispute reason",
"examples": [
"altera\u00e7\u00e3o/invas\u00e3o fraudulenta de device (app)"
]
},
"disputeModality": {
"type": "string",
"title": "The dispute modality",
"examples": [
"altera\u00e7\u00e3o/invas\u00e3o fraudulenta de device (app)"
]
},
"disputedCreatedAt": {
"type": "integer",
"title": "The dispute creation date (in unix timestamp format)",
"examples": [
1568656050578
]
},
"status": {
"type": "string",
"title": "The dispute status",
"examples": [
"CLOSED_DENIED",
"CLOSED_REVERSED",
"TEMPORARY_ISSUER_LOSS",
"DENIED_TEMPORARY_ISSUER_LOSS",
"CLOSED_APPROVED_TEMPORARY_ISSUER_LOSS",
"CLOSED_REVERSED_TEMPORARY_ISSUER_LOSS",
"CLOSED_ISSUER_LOSS",
"ANALYSING",
"OPEN"
]
},
"isNetwork": {
"type": "boolean",
"title": "Attribute that identifies if dispute is network",
"examples": [
true
]
},
"timeline": {
"type": [
"string",
"null"
],
"title": "Contains the last dispute timeline posted, which has the last dispute status and its content",
"examples": [
"{\"tenant_account_timestamp\":\"ac4187f0-b318-9db0-b563-3faed15b5364::DISPUTE_OPEN\",\"type\":\"DISPUTE\",\"category\":\"OPEN\",\"timestamp\":\"2021-01-04T19:33:19.000000248Z\",\"data\":{\"item\":{\"amount\":3,\"authentication\":\"a68edf9e1370040db82c3d38d63db2615b983bb1\",\"cash_back\":0,\"description\":\"Cacha\\u00e7a\",\"entry_mode\":\"QRCODE\",\"from_account_number\":\"015001150\",\"from_bank\":\"341\",\"from_branch\":\"0500\",\"from_check_digit\":\"9\",\"from_document_number\":\"64178449641\",\"from_entity_type\":\"F\",\"from_name\":\"Jose da Silva\",\"from_phone\":\"00654645666\",\"id\":15699735,\"is_disputable\":true,\"iti_discount\":0,\"iti_discount_rate\":0,\"latitude\":-23.581528,\"longitude\":-46.67156,\"net_amount\":3,\"payment_request_generation_date\":\"2020-12-30 19:31:54.000Z\",\"simility_id\":\"dc80cca7-59f9-407b-999d-8a5afa7bb4d5\",\"to_account_number\":\"024131930\",\"to_bank\":\"341\",\"to_branch\":\"0500\",\"to_check_digit\":\"0\",\"to_document_number\":\"92776429711\",\"to_entity_type\":\"F\",\"to_name\":\"SQT/HOM RExwavd\",\"to_phone\":\"11969211766\",\"original_transaction_date\":\"2020-12-30T19:31:58.504298121Z\"}},\"account_id\":15136654}",
"{\"tenant_account_timestamp\":\"dc1833c7-4f47-9df8-9f54-c03394d45bcd::DISPUTE_CLOSED_DENIED\",\"type\":\"DISPUTE\",\"category\":\"CLOSED_DENIED\",\"timestamp\":\"2020-12-28T20:11:17.000000114Z\",\"data\":{\"item\":{\"airport_tax\":0,\"authorization_code\":\"0Q6TFH\",\"card_id\":5229900,\"card_name\":\"PREPAID_RECURRING\",\"card_type\":\"RECURRING\",\"cardholder_currency_rate\":0,\"cardholderbilling_amount\":12,\"contract_amount\":12,\"currency_code\":\"986\",\"currency_literal\":\"BRL\",\"entry_mode\":\"810\",\"entry_mode_literal\":\"ECOMMERCE\",\"id\":3104056,\"installment_amount\":12,\"installments\":null,\"interest_rate\":0,\"ledger_update_id\":\"304130d4-585f-493d-b521-b23d7e550ae6\",\"local_amount\":12,\"merchant_category_code\":\"0780\",\"merchant_category_group\":\"SERVICES\",\"merchant_city\":\"SAO PAULO\",\"merchant_state_or_country\":\"Brazil\",\"network\":\"MASTERCARD\",\"nsu\":\"184558\",\"number_of_installments\":1,\"org_operation\":{\"processing_code\":\"00\"},\"pre_authorization\":false,\"principal_amount\":12,\"response_code\":\"00\",\"retrieval_reference_number\":\"551000118971558\",\"settlement_currency_amount\":0,\"settlement_currency_rate\":0,\"soft_descriptor\":\"TEST TIMELINE\",\"to_name\":\"TEST TIMELINE\",\"from_name\":\"Massa iti PF eGXCMMz\",\"from_document_number\":\"23306990768\",\"original_transaction_date\":\"2020-12-28T20:07:43Z\",\"dispute_start_date\":\"2020-12-28T20:08:27.000000935Z\",\"previous_dispute_status\":\"OPEN\"}},\"account_id\":100068604}",
"{\"tenant_account_timestamp\":\"aba31a6f-a889-9b69-884f-65fcd7bd8a0d::DISPUTE_EXCEPTION_POLICY\",\"type\":\"DISPUTE\",\"category\":\"EXCEPTION_POLICY\",\"timestamp\":\"2020-12-28T20:11:01.000000618Z\",\"data\":{\"item\":{\"airport_tax\":0,\"authorization_code\":\"LHGJ7J\",\"card_id\":5229900,\"card_name\":\"PREPAID_RECURRING\",\"card_type\":\"RECURRING\",\"cardholder_currency_rate\":0,\"cardholderbilling_amount\":15,\"contract_amount\":15,\"currency_code\":\"986\",\"currency_literal\":\"BRL\",\"entry_mode\":\"810\",\"entry_mode_literal\":\"ECOMMERCE\",\"id\":3104057,\"installment_amount\":15,\"installments\":null,\"interest_rate\":0,\"ledger_update_id\":\"602f65c1-40bb-4f95-9bd1-76d4784d1cc8\",\"local_amount\":15,\"merchant_category_code\":\"0780\",\"merchant_category_group\":\"SERVICES\",\"merchant_city\":\"SAO PAULO\",\"merchant_state_or_country\":\"Brazil\",\"network\":\"MASTERCARD\",\"nsu\":\"184558\",\"number_of_installments\":1,\"org_operation\":{\"processing_code\":\"00\"},\"pre_authorization\":false,\"principal_amount\":15,\"response_code\":\"00\",\"retrieval_reference_number\":\"551000118971558\",\"settlement_currency_amount\":0,\"settlement_currency_rate\":0,\"soft_descriptor\":\"TEST TIMELINE\",\"to_name\":\"TEST TIMELINE\",\"from_name\":\"Massa iti PF eGXCMMz\",\"from_document_number\":\"23996270768\",\"original_transaction_date\":\"2020-12-28T20:07:48Z\",\"dispute_start_date\":\"2020-12-28T20:08:55.000000597Z\",\"previous_dispute_status\":\"OPEN\"}},\"account_id\":100068604}"
]
}
}
}
}
}
Updated 4 days ago