Dispute created

Type: object
Domain: audit
Event: dispute_creation
Version: 1

method required

Title: The HTTP Method of dispute creation operation
Type: string
Example:
POST

uri required

Title: The URI of dispute creation operation
Type: string
Example:
/v1/authorization-disputes

email required

Title: The operator email of dispute creation operation
Type: string
Example:
[email protected]

roles required

Type: array or null

origin required

Title: The request origin of dispute creation operation
Type: string
Example:
APP
CRM

object required

Title: The object that represents the dispute creation operation
Type: object

authorizationId required

Title: The authorization identifier
Type: integer
Example:
4321613

accountId required

Title: The account identifier
Type: integer
Example:
12314

modality required

Title: The disputes modality
Type: string
Example:
1

disputedAmount required

Title: The disputed amount, currently can be null (investigation in progress)
Type: number or null
Example:
9.8

comment required

Title: The operator comment in dispute operation
Type: string
Example:
Some comment

protocol required

Title: The protocol given from CRM platform
Type: string
Example:
123456

disputeId required

Title: The dispute identifier
Type: integer
Example:
395

disputeReason required

Title: The dispute reason
Type: string
Example:
alteração/invasão fraudulenta de device (app)

disputeModality required

Title: The dispute modality
Type: string
Example:
alteração/invasão fraudulenta de device (app)

disputedCreatedAt required

Title: The dispute creation date (in unix timestamp format)
Type: integer
Example:
1568656050578

status required

Title: The dispute status
Type: string
Example:
CLOSED_DENIED
CLOSED_REVERSED
TEMPORARY_ISSUER_LOSS
DENIED_TEMPORARY_ISSUER_LOSS
CLOSED_APPROVED_TEMPORARY_ISSUER_LOSS
CLOSED_REVERSED_TEMPORARY_ISSUER_LOSS
CLOSED_ISSUER_LOSS
ANALYSING
OPEN

isNetwork required

Title: Attribute that identifies if dispute is network
Type: boolean
Example:
true

timeline required

Title: Contains the timeline posted by the user, usually, it has the original authorization timeline
Type: string or null
Example:
{"tenant_account_timestamp":"9558e024-c687-4fde-af15-33a0b204d49b::PURCHASE_DEBIT","type":"PURCHASE","category":"DEBIT","timestamp":"2020-03-04T13:39:24.272409473Z","data":{"item":{"amount":3,"authentication":"424a542b2c08dc9b1c44d19185a283090f0d2863","cash_back":0,"discount":0,"discount_rate":0,"entry_mode":"QRCODE","from_account_number":"014943421","from_bank":"399","from_branch":"0500","from_check_digit":"6","from_document_number":"89599901050","from_entity_type":"F","from_name":"Nice guy","from_phone":"99999999999","id":12861418,"is_disputable":true,"iti_discount":0,"iti_discount_rate":0,"latitude":37.4224764,"longitude":-122.0842499,"net_amount":3,"simility_id":"8f2a4f66-591b-4e48-a848-b8691a21af3d","to_account_number":"016710910","to_bank":"341","to_branch":"0500","to_check_digit":"7","to_company_name":"EMPRESA COG","to_document_number":"27932663000109","to_entity_type":"J","to_name":"EMPRESA COG","to_phone":"00000000000","total_amount":3,"total_discount":0,"total_discount_rate":0}}}

{
    "definitions": {},
    "$schema": "http://json-schema.org/draft-07/schema#",
    "type": "object",
    "title": "Dispute created",
    "required": [
        "method",
        "uri",
        "email",
        "roles",
        "origin",
        "object"
    ],
    "properties": {
        "method": {
            "type": "string",
            "title": "The HTTP Method of dispute creation operation",
            "examples": [
                "POST"
            ]
        },
        "uri": {
            "type": "string",
            "title": "The URI of dispute creation operation",
            "examples": [
                "/v1/authorization-disputes"
            ]
        },
        "email": {
            "type": "string",
            "title": "The operator email of dispute creation operation",
            "examples": [
                "[email protected]"
            ]
        },
        "roles": {
            "type": [
                "array",
                "null"
            ],
            "items": {
                "type": "string"
            },
            "title": "The operator roles of dispute creation operation",
            "examples": [
                "test1",
                "test2"
            ]
        },
        "origin": {
            "type": "string",
            "title": "The request origin of dispute creation operation",
            "examples": [
                "APP",
                "CRM"
            ]
        },
        "object": {
            "type": "object",
            "title": "The object that represents the dispute creation operation",
            "required": [
                "authorizationId",
                "accountId",
                "modality",
                "disputedAmount",
                "comment",
                "protocol",
                "disputeId",
                "disputeReason",
                "disputeModality",
                "disputedCreatedAt",
                "status",
                "isNetwork",
                "timeline"
            ],
            "properties": {
                "authorizationId": {
                    "type": "integer",
                    "title": "The authorization identifier",
                    "examples": [
                        4321613
                    ]
                },
                "accountId": {
                    "type": "integer",
                    "title": "The account identifier",
                    "examples": [
                        12314
                    ]
                },
                "modality": {
                    "type": "string",
                    "title": "The disputes modality",
                    "examples": [
                        "1"
                    ]
                },
                "disputedAmount": {
                    "type": [
                        "number",
                        "null"
                    ],
                    "title": "The disputed amount, currently can be null (investigation in progress)",
                    "examples": [
                        9.8
                    ]
                },
                "comment": {
                    "type": "string",
                    "title": "The operator comment in dispute operation",
                    "examples": [
                        "Some comment"
                    ]
                },
                "protocol": {
                    "type": "string",
                    "title": "The protocol given from CRM platform",
                    "examples": [
                        "123456"
                    ]
                },
                "disputeId": {
                    "type": "integer",
                    "title": "The dispute identifier",
                    "examples": [
                        395
                    ]
                },
                "disputeReason": {
                    "type": "string",
                    "title": "The dispute reason",
                    "examples": [
                        "altera\u00e7\u00e3o/invas\u00e3o fraudulenta de device (app)"
                    ]
                },
                "disputeModality": {
                    "type": "string",
                    "title": "The dispute modality",
                    "examples": [
                        "altera\u00e7\u00e3o/invas\u00e3o fraudulenta de device (app)"
                    ]
                },
                "disputedCreatedAt": {
                    "type": "integer",
                    "title": "The dispute creation date (in unix timestamp format)",
                    "examples": [
                        1568656050578
                    ]
                },
                "status": {
                    "type": "string",
                    "title": "The dispute status",
                    "examples": [
                        "CLOSED_DENIED",
                        "CLOSED_REVERSED",
                        "TEMPORARY_ISSUER_LOSS",
                        "DENIED_TEMPORARY_ISSUER_LOSS",
                        "CLOSED_APPROVED_TEMPORARY_ISSUER_LOSS",
                        "CLOSED_REVERSED_TEMPORARY_ISSUER_LOSS",
                        "CLOSED_ISSUER_LOSS",
                        "ANALYSING",
                        "OPEN"
                    ]
                },
                "isNetwork": {
                    "type": "boolean",
                    "title": "Attribute that identifies if dispute is network",
                    "examples": [
                        true
                    ]
                },
                "timeline": {
                    "type": [
                        "string",
                        "null"
                    ],
                    "title": "Contains the timeline posted by the user, usually, it has the original authorization timeline",
                    "examples": [
                        "{\"tenant_account_timestamp\":\"9558e024-c687-4fde-af15-33a0b204d49b::PURCHASE_DEBIT\",\"type\":\"PURCHASE\",\"category\":\"DEBIT\",\"timestamp\":\"2020-03-04T13:39:24.272409473Z\",\"data\":{\"item\":{\"amount\":3,\"authentication\":\"424a542b2c08dc9b1c44d19185a283090f0d2863\",\"cash_back\":0,\"discount\":0,\"discount_rate\":0,\"entry_mode\":\"QRCODE\",\"from_account_number\":\"014943421\",\"from_bank\":\"399\",\"from_branch\":\"0500\",\"from_check_digit\":\"6\",\"from_document_number\":\"89599901050\",\"from_entity_type\":\"F\",\"from_name\":\"Nice guy\",\"from_phone\":\"99999999999\",\"id\":12861418,\"is_disputable\":true,\"iti_discount\":0,\"iti_discount_rate\":0,\"latitude\":37.4224764,\"longitude\":-122.0842499,\"net_amount\":3,\"simility_id\":\"8f2a4f66-591b-4e48-a848-b8691a21af3d\",\"to_account_number\":\"016710910\",\"to_bank\":\"341\",\"to_branch\":\"0500\",\"to_check_digit\":\"7\",\"to_company_name\":\"EMPRESA COG\",\"to_document_number\":\"27932663000109\",\"to_entity_type\":\"J\",\"to_name\":\"EMPRESA COG\",\"to_phone\":\"00000000000\",\"total_amount\":3,\"total_discount\":0,\"total_discount_rate\":0}}}"
                    ]
                }
            }
        }
    }
}

Updated 21 days ago