Console authentication (2FA and password self-reset)

To improve the security of the platform, Pismo has implemented two-factor authentication (2FA). As of April 2022, 2FA is enabled in production environments for access to the Console, as well as to Pismo's other web applications.

Using 2FA

With 2FA, after entering your username and password, the platform sends a code to the email address linked to the login account. You must enter this code to complete the login process.

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Emailing the passcode requires that everyone logging in to use these applications must have their correct email address registered with Pismo. (Email addresses can be updated in the Console by an admin user.)

If the email address is not correct, the individual will be unable to access the authentication code and therefore will be unable to login to the platform.

If the registered address is for a mailing list, everyone on the mailing list will receive the emailed code

Using password self-reset

The Console login screen includes a Forgot password link to enable users to reset their own password.

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1Click the Forgot password link on the Console login screen.
2Enter the email address associated with the user account and then click the Confirm button.

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Click the link provided in the email message body to set a new password.