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updatedAt: 2026-03-18T15:09:17.000Z
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Fetch the complete documentation index at: https://developers.pismo.io/pismo-docs/llms.txt. Use this file to discover all available pages before exploring further. Append .md to any documentation page URL to get its markdown version.

# Reset your password

You can reset your Control Center password on the sign-on screen.

1. Select **Forgot Password**.
2. If you have an active account with a valid email address, you'll receive an email with a recovery code. If you don't have an account or email, contact your Control Center administrator.
3. On the sign-on screen, enter the recovery code, create a new password, and save your changes.
4. For added security, you must verify your identity using your chosen multi-factor authentication (MFA) method (email, passkey, or authenticator app). For more information about MFA, refer to [Add additional methods for multi-factor authentication (MFA)](https://developers.pismo.io/pismo-docs/docs/add-methods-for-mfa).
5. Complete authentication and sign on.