# User permissions and roles

Your permissions determine the information that's available to you and the actions that you can perform. Permissions are a collection of roles assigned to your user account, based on tasks you need to perform. If you can't access certain menu items or screens, you might not have the correct role.

For help with your permissions, contact your Control Center administrator or a user who has the Admin or User manager role.

# Roles

<Table align={["left","left","left","left"]}>
  <thead>
    <tr>
      <th style={{ textAlign: "left" }}>
        Role
      </th>

      <th style={{ textAlign: "left" }}>
        Role name
      </th>

      <th style={{ textAlign: "left" }}>
        Write access (view/edit/add)
      </th>

      <th style={{ textAlign: "left" }}>
        Read access (view only)
      </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td style={{ textAlign: "left" }}>
        Accounts operator
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-accounts-operator
      </td>

      <td style={{ textAlign: "left" }}>
        Edit cards and accounts information, including all information in accounts management
      </td>

      <td style={{ textAlign: "left" }} />
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Accounts viewer
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-accounts-viewer
      </td>

      <td style={{ textAlign: "left" }} />

      <td style={{ textAlign: "left" }}>
        View cards and accounts information
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Admin
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-admin
      </td>

      <td style={{ textAlign: "left" }}>
        Edit access to all screens and functions, except accounts and disputes management

        Edit the access keys for an organization
      </td>

      <td style={{ textAlign: "left" }} />
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        API keys approver
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-api-approver
      </td>

      <td style={{ textAlign: "left" }}>
        Approve dual approval requests for creating or deactivating access keys and for creating, editing, or deactivating OpenID authentication configurations
      </td>

      <td style={{ textAlign: "left" }} />
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Auditor
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-autditor
      </td>

      <td style={{ textAlign: "left" }} />

      <td style={{ textAlign: "left" }}>
        View user profiles and user activity logs. View some program information
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Backoffice approver
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-backoffice-approver
      </td>

      <td style={{ textAlign: "left" }}>
        Approve dual approval requests for account changes
      </td>

      <td style={{ textAlign: "left" }} />
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Backoffice operator
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-backoffice-operator
      </td>

      <td style={{ textAlign: "left" }}>
        Edit all information related to accounts and disputes management
      </td>

      <td style={{ textAlign: "left" }} />
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Backoffice viewer
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-backoffice-viewer
      </td>

      <td style={{ textAlign: "left" }} />

      <td style={{ textAlign: "left" }}>
        View disputes, cards, and accounts information
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Collections analyst
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-collection-analyst
      </td>

      <td style={{ textAlign: "left" }}>
        Edit account and card statuses
      </td>

      <td style={{ textAlign: "left" }}>
        View all account information
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Seller management admin
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-seller-mgmt-admin
      </td>

      <td style={{ textAlign: "left" }}>
        Manage marketplaces, merchants, and creditor operations including MDR and settlement\
        Note: To use Seller management in Control Center, you must have purchased it. Contact your Pismo representative for details.
      </td>

      <td style={{ textAlign: "left" }} />
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Setup advanced
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-setup-advanced
      </td>

      <td style={{ textAlign: "left" }}>
        Edit flex controls
      </td>

      <td style={{ textAlign: "left" }} />
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Setup advanced viewer
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-setup-advanced-viewer
      </td>

      <td style={{ textAlign: "left" }} />

      <td style={{ textAlign: "left" }}>
        View flex controls
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Setup approver
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-setup-approver
      </td>

      <td style={{ textAlign: "left" }}>
        Approve dual approval requests for program information and selected financial information (including program parameters)
      </td>

      <td style={{ textAlign: "left" }} />
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Setup operator
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-setup-operator
      </td>

      <td style={{ textAlign: "left" }}>
        Edit program information and selected financial information (including processing codes, transaction types, transaction categories, fee models, and interest plans)
      </td>

      <td style={{ textAlign: "left" }}>
        View flex controls
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Setup viewer
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-setup-viewer
      </td>

      <td style={{ textAlign: "left" }} />

      <td style={{ textAlign: "left" }}>
        View program information and selected financial information (including processing codes and transaction types, transaction categories, fee models, and interest plans).\
        View flex controls
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        User manager
      </td>

      <td style={{ textAlign: "left" }}>
        controlc-user-manager
      </td>

      <td style={{ textAlign: "left" }}>
        Create and edit user profiles, and export an organization's user list
      </td>

      <td style={{ textAlign: "left" }}>
        View user activity logs
      </td>
    </tr>
  </tbody>
</Table>